Frequently asked questions
Plain-language answers that match what Orion actually does today. Where something is not decided, we say so.
4 questions
What is Orion?
Orion Payments is merchant payments software in development: hosted checkout, payment links, merchant onboarding, connections to payment providers, transaction tracking, reconciliation, and refund and dispute workflows. Payments themselves are processed and settled by a contracted payment provider, not by Orion.
Is Orion a bank?
No. Orion is not a bank, does not take deposits, and does not hold merchant or customer funds. Where a provider supports it, the provider settles funds directly to the merchant's verified account or wallet.
Is live processing available?
No. Only a sandbox with simulated providers and synthetic data is available. No processor, acquiring bank, licence, registration or commercial agreement is confirmed. Live processing stays disabled until operational, legal and provider requirements are met.
What can I do in the sandbox today?
Create a sandbox merchant account, complete the onboarding wizard with fictional details, create sandbox API keys and webhooks, run simulated card, USDC and Interac checkouts, and see payments, settlements, refunds and disputes as they would appear. Nothing you do moves money.