Legal Centre
Legal documents
Our Privacy Policy and Website Terms are in effect. The merchant and payment documents are drafts for legal and processing-partner review and are not final agreements.
Bracketed items such as the operating entity, fees, liability caps and governing law are unresolved business facts tracked in Orion's decision register. They are deliberately not invented.
| Document | For | Current version | Status | Effective date |
|---|---|---|---|---|
| Website Terms of Use Rules for using the Orion website and sandbox. | All visitors | 1.0 | In effect | 2026-10-20 |
| Merchant Services Agreement Terms between Orion and each participating merchant. | Merchants | 0.1 | Draft for review | Not set |
| Privacy Policy How Orion handles personal information, based on the actual data inventory. | Everyone | 1.0 | In effect | 2026-10-20 |
| Cookie Notice The cookies Orion actually sets. | Everyone | 0.1 | Draft for review | Not set |
| Acceptable Use Policy Legal prohibitions, Orion platform rules and provider restrictions — kept separate. | Merchants and users | 0.1 | Draft for review | Not set |
| Payment and Stablecoin Disclosures The difference between buying goods and buying crypto, and stablecoin risks. | Merchants and customers | 0.1 | Draft for review | Not set |
| Refund and Dispute Policy Product refunds, platform refunds, disputes, duplicates, overpayments and failed settlements. | Merchants and customers | 0.1 | Draft for review | Not set |
| Complaints Policy How to raise a complaint and what happens next. | Everyone | 0.1 | Draft for review | Not set |
| API and Developer Terms Rules for API credentials, sandbox and webhooks. | Developers | 0.1 | Draft for review | Not set |
| Referral Partner Agreement Attribution, eligibility, commission basis and marketing rules for referral partners. | Partners | 0.1 | Draft for review | Not set |
| Commercial Fee Schedule Possible fee categories. No rates are set. | Merchants | 0.1 | Draft for review | Not set |
| Data Processing Addendum Terms for customer information Orion processes on a merchant's behalf. | Merchants | 0.1 | Draft for review | Not set |